Welcome to Slap Burger!
These Terms and Conditions (“Terms”) govern your use of our website, online services, and any purchases made through our website or at our Slap Burger locations. By visiting our site, ordering online, or enjoying our food in person, you agree to follow and be bound by these Terms.
Please take a moment to read these Terms carefully before using our website or purchasing from Slap Burger. Your use of our services means you’re part of the Slap Burger community, and we want to make sure everything is clear and straightforward.
1. Acceptance of Terms
By accessing or using the Slap Burger website, placing an order online, or visiting any of our locations, you agree to be bound by these Terms, including our Privacy Policy. If you do not agree with these Terms, we kindly ask that you refrain from using our website, services, or making purchases.
2. Use of the Website
- You agree to use our website and services for lawful purposes only and in accordance with all applicable local, state, and federal laws and regulations.
- You agree not to engage in any activity that could damage, disable, overburden, or impair the website or interfere with the use and enjoyment of the website by other users.
- You agree not to use any automated system, including but not limited to robots, spiders, or scrapers, to access the website or collect data.
3. Account Registration
- To place an order or access certain features on the Slap Burger website, you may be asked to create an account. When registering, you agree to provide accurate and up-to-date information and to keep your details current at all times.
- You are responsible for keeping your login details, including your password, secure and for any activity that takes place under your account.
- If you believe your account has been accessed without your authorization, you must notify Slap Burger immediately.
4. Products and Orders
- All Slap Burger menu items and services listed on our website are subject to availability. We may limit quantities, refuse or cancel orders, or restrict sales to specific individuals or locations at our discretion.
- When you place an order through our website, you’re making an offer to purchase the items in your cart. Slap Burger reserves the right to accept or decline any order for reasons such as availability, payment issues, or inaccuracies in product details.
- Prices for our products and services may change without prior notice. In the case of a pricing error, we reserve the right to cancel or update your order accordingly.
5. Payment and Delivery
- We accept multiple payment methods, including credit cards, debit cards, and any other options listed on our website. By submitting your payment details, you authorize Slap Burger to charge your chosen payment method for the full order total, including applicable taxes, delivery fees, and handling charges.
- We work hard to prepare and deliver your order quickly and on time. However, Slap Burger is not responsible for delays caused by factors outside our control, such as third-party delivery services, traffic, weather conditions, or other unforeseen issues.
- Menu prices and delivery fees may change without notice. In the event of a pricing error, we reserve the right to cancel or adjust your order.
6. Return and Refund Policy
At Slap Burger, we’re committed to serving you fresh, flavorful food and a great experience every time. For health and safety reasons, we cannot accept returns on food items. However, if there is an issue with your order — whether it’s incorrect, missing, or doesn’t meet our quality standards — let us know right away. We’ll work quickly to make it right, whether that means a replacement or an appropriate refund.
7. Refunds and Exchanges
If there is an issue with your order, we will review the situation and provide a fair resolution, which may include an exchange or a refund. If your order is incorrect or does not match what you requested (such as the wrong burger, side, or customization), please contact us right away, either by phone or in person, to within 30 minutes of receiving your order. Be sure to provide your order number and a description of the issue. We’ll be happy to either replace the item with the correct one or issue a refund for the incorrect item. Refunds will always be issued to the original payment method.
8. Intellectual Property
All content on the Slap Burger website — including text, images, logos, graphics, designs, menus, and product descriptions — is the property of Slap Burger and is protected by copyright, trademark, and other intellectual property laws.
You may not use, copy, modify, or distribute any content from our website without our express written consent, except as permitted by applicable law.
9. Franchise Opportunities
Slap Burger is expanding through franchising and may provide information to prospective franchisees in accordance with our policies. Franchisees are required to comply with all applicable laws and business standards and to operate their Slap Burger locations in alignment with our brand and operational guidelines.
10. Become part of the Slap Burger family — share the flavor, share the fun!
If you’re interested in joining our franchise network, at Slap Burger we offer the opportunity to bring our bold, crave-worthy burgers to new locations. As a franchisee, you’ll benefit from a recognized brand and a proven business model, while becoming part of a team that’s passionate about serving the highest quality, delicious burgers and creating an unforgettable customer experience.
11. Disclaimers and Limitation of Liability
- The Slap Burger website, along with all products and services offered, is provided “as is” without any warranties, express or implied, except as required by law. While we strive to provide accurate information and a seamless online experience, we do not guarantee that the website will be completely error-free or uninterrupted.
- You may not use, copy, modify, or distribute any content from our website without Slap Burger‘s express written consent, except as permitted by applicable law.
12. Indemnification
You agree to indemnify and hold harmless Slap Burger, its affiliates, officers, directors, employees, agents, and franchisees from any claims, losses, damages, liabilities, and expenses (including attorney’s fees) arising out of your use of our website, your violation of these Terms, or any infringement of third-party rights.
13. Privacy
Your use of the Slap Burger website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our services, you consent to the collection and use of your data as described in our Privacy Policy.
14. Modifications to Terms and Conditions
Slap Burger reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated revision date. Your continued use of the website after any changes have been posted constitutes your acceptance of the updated Terms.
15. Governing Law
These Terms and Conditions are governed by and interpreted in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles. Any disputes arising from or relating to these Terms will be subject to the exclusive jurisdiction of the state and federal courts located in New York.
16. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Slap Burger
Email: privacy@slapburgerus.com
“Serving smiles, one burger at a time.”
Thank you for choosing Slap Burger. Enjoy every bite of our delicious burgers!